At DHC we pride ourselves on our responsiveness and customer focus. Our services are designed to improve quality, customer satisfaction, and economic value. We work with you to determine your organization's needs. From there, we tailor our services to meet your needs and strive to exceed your expectations.

We work with you to determine your organization's definition of quality and value. From there, we tailor our services to meet your needs.

Whether you are looking to develop a fully integrated, organization-wide QI program or improve selected process or outcome performance measures, we have significant Six-Sigma, Lean, epidemiological and health care research expertise, enabling us to offer a wide range of continuous quality improvement (CQI) services designed to provide a cost-effective, data-driven, evidence-based process to measure and improve your performance. We also take an extra step to align the CQI activities with accreditation standards and regulatory requirements.

1. CQI Facilitation including root cause and barrier analysis
2. Lean’s 6 S’s design and implementation
3. Six Sigma’s DMAIC design and implementation
4. Key Indicator Report Developmen
5. Performance Measurement Improvement
6. Quality Improvement Study Design
7. Data Analysis and Report Writing

Based on years of experience with NCQA, URAC, AAAHC and JCAHO accreditation, we provide the following services built on proven methodologies to enable your organization to successfully achieve accreditation . We work with you to ensure your activities also support regulatory requirements.

1. Document Review
2. Readiness Assessment against accreditation standards
3. Mock Survey
4. Gap Analysis
5. Project Management
6. Report Writing, Policy and Procedure Development
7. Staff Training on standards and processes to meet the standards

Our consultants have extensive program development skills. Whether your organization is seeking to develop a new program or redesign an existing one, we work with you to create tailored programs targeting your business and membership needs. We also align the programs with your accreditation, certification, and regulatory requirements.