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At DHC we pride ourselves on our responsiveness and customer focus. Our services are designed to improve quality, customer satisfaction, and economic value.
We work with you to determine your organization's definition of quality and value. From there, we tailor our services to meet your needs. |
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Continuous Quality Improvement and Performance Measurement Services |
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Whether you are looking to develop a fully integrated, organization-wide QI program or improve selected process or outcome performance measures, we have significant quality improvement, epidemiological and health care research expertise, enabling us to offer a wide range of continuous quality improvement (CQI) services designed to provide a cost-effective, data-driven, evidence-based process to measure and improve your performance. |
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- CQI Facilitation including root cause and barrier analysis
- Key Indicator Report Development
- Performance Measurement Improvement
- Quality Improvement Study Design
- Data Analysis and Report Writing
- Align activities with Accreditation Standards and Regulatory Requirements
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Based on years of experience with NCQA, URAC, AAAHC and JCAHO accreditation, we provide the following services built on proven methodologies to enable your organization to successfully achieve accreditation . We work with you to ensure your activities also support regulatory requirements. |
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- Document Review
- Readiness Assessment against accreditation standards
- Mock Survey
- Gap Analysis
- Project Management
- Report Writing, Policy and Procedure Development
- Staff Training on standards and processes to meet the standards
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Our consultants have extensive program development skills. Whether your organization is seeking to develop a new program or redesign an existing one, we work with you to create tailored programs targeting your business and membership needs. We also align programs with your accreditation, certification, and regulatory requirements. |
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- Quality Improvement (including committee and work group structure)
- Disease Management
- Utilization and Care Management
- Credentialing
- Complaints and Appeals
- Delegation Oversight
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